Construction Communication Management

Connect your team, clients and subs

Buildertrend’s communication management software makes collaboration between your team, subs and clients efficient and easy – so nothing falls through the cracks.

Buildertrend’s communication management features

  • Customer Portal

    Give clients direct access to their project with a unique login to a dashboard where they can track progress, send messages and sign contracts electronically.

  • File storage

    Organize all photos, videos and documents in job-specific folders and share with relevant parties.

  • Messages

    Quickly communicate with your team, subs and clients with direct messages in the app or by linking your existing email account.

  • Sub Portal

    Invite your subs, trades and vendors to access Buildertrend for free so they can view the schedule, communicate and participate in the bidding process.

Why construction pros need Buildertrend’s communication management tools

Improve the homeowner experience

Give your clients access to their own personalized dashboard where they can keep an eye on the important details of their project and easily communicate with you when they need support.

Streamline communication

The communication options are limitless with Buildertrend. With multiple, easy-to-use tools, your team, subs and clients are kept in the loop throughout all aspects of the job.

Increase referrals

Create lasting relationships with your clients and subs by giving them a great experience ­­– and they’ll be sure to pass your name on to friends and family.

Buildertrend’s communication software keeps projects running smoothly


In-app communication with clients led to improved project results


Place for all photos, videos and files


Fewer weeks spent on every build

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Streamline your communication – and more – with Buildertrend

Software that calms the chaos in your business. Connect your team, subs and clients in one place – and seamlessly manage projects from anywhere.

Construction communication software FAQs

By giving your clients access to the Buildertrend Customer Portal, they’ll be kept in the loop throughout their job. The easiest way to create a great customer experience for your homeowners is to keep them informed and make them feel like they’re part of the process. The Customer Portal also provides convenience in the form of electronic signatures and online payments, so clients can keep jobs moving from the comfort of home.

Yes. From their desktop computer or mobile phone, your clients can access the Customer Portal and easily send messages directly to your team. They also have the ability to leave quick comments on files, photos, selections and other features if they have questions.

Yes. You have total control over what your clients, subs and team members can see and edit within their accounts.

Key features of construction communication software typically include customer support, messaging or chat functionality, document management, task management, scheduling, file storage, photo sharing and reporting tools. Some platforms may also include change orders, invoicing, blueprint viewing and real-time progress tracking.

Yes. Construction communication software platforms typically offer integrations with project management, scheduling and accounting software programs. This allows for a seamless workflow and better data sharing between applications. Buildertrend’s construction communication software connects to CRMs like HubSpot, Salesforce and Pipedrive, as well as financial solutions including QuickBooks, Xero and Gusto.